Jabrool is one of the on-demand courier delivery apps that connects courier services, delivery drivers and customers (parcel senders) in real-time across Saudi Arabia. The customer’s application allows businesses to transport goods, items, and other packages from one place to another place, whether home or workplace, without any hassle. Further, the customers get a chance to select the delivery service type from Jabrool Budget and Jabrool Express and send the deliveries anywhere across Saudi Arabia with great customer service without going to a post office.
Drivers undergo a thorough background check before their profiles are approved. These drivers get paid for their services. Using Jabrool application, users get instant access to one day or same-day delivery services irrespective of the type and size of the shipment.
The customer needs to select the type of deliveries according to the size like small, medium or large. This information about size along with the distance of deliveries helps to quote the delivery services charge.
The customer needs to add a pick-up location for scheduling a delivery job with the shipping service provider. As the customers enter the location, the application calculates the driving distance for the transportation of products.
Customers get a price quote as per the driving distance, size, and type of package delivery. From two delivery types, including Budget and Express, customers choose one of these deliveries as per the need.
Customers are allowed to keep track of drivers and get real-time updates using the package tracker feature. Further, customers can check the estimated arrival time of delivery jobs with the tracking number on the mobile device.
The customers have an option to contact the delivery driver with either an in-app chat or a call feature. They can easily discuss issues, questions or a problem related to base pay, or parcels’ tracking, thus, enhancing user experience.
This package-delivery application gives two options to make payments viz. credit card (any bank account)and cash. Users choose any payment method they prefer. It is very safe as users get a unique code for each transaction.
The customer gets to manage all their orders whether active, completed or canceled in the application. They get all information like order id, order date, receiver, pick-up address, drop-off address, and delivery person.
Drivers get a new request pop-up that he can accept and decline. The pop-up shows pick-up location, drop-off location, item description with delivery type and total packages with weight.
Drivers get a pick-up location and tracking number of the package and he can check the driving direction and estimated time to reach the location.
Drivers will get a payment confirmation update. Even, they just need to enter the code received on the client’s mobile number or email address and accept payment in cash or card.
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