Ninja Delivery is a widely popular on-demand delivery service application, where individuals and businesses can request for package delivery service like Uber. Using this best package delivery app, users just need to choose the type of delivery vehicle and can check the delivery estimation before placing a request.
The users can place a request for deliveries and track them in real-time. Developed by our on-demand app developers, this app is quite different than other delivery apps because it delivers almost everything like food, alcohol, documents, flowers, personal items, packages, and other stuff. The users may also track any package using the ‘parcels tracking’ feature. In fact, if the delivery drivers make a purchase for the users and get paid at the drop-off location.
The client for this app was from California, United States. Since the beginning, he had a very clear vision in his mind. His main focus was to create an on-demand platform to help people seeking for the easiest solution for sending deliveries of all kinds of items to their desired destination location anywhere in the country. He wanted to make sure people don’t need to go to the post office anymore, in fact, the post-office comes to them.
As soon as the client got in touch with us, we analyzed and comprehended information on how exactly he wanted his application to work. After a couple of discussions on subjects such as how much does it cost to build an on-demand app, how we will help in launching the application on the Apple App Store, and so on, we decided to move forward.
After clearing out the doubts and app requirements, our design team created app mock-ups, from the welcome screen to the delivery-successful screen, and shared it with the client. These design mockups helped us demonstrate how the app will work screen-by-screen to our client. After finalizing the user flow, we initiated the development process, keeping the client updated regularly on every milestone, where the client shared his feedback and gave confirmation to move onto the next development phase.
Users just need to set a pick-up location from where they want to make a pick-up of the courier. They also need to enter the drop-off location to deliver the package at the desired location.
Once customers add pick-up and drop-up location, they will get a price estimate as per the type of courier to be delivered. According to the parcel size and vehicle type, the estimation varies.
Users are allowed to keep an eye on the request with a real-time package tracker feature in this package tracking app. They can track the delivery person and know about his whereabouts or real-time location on their mobile device.
In fact, users of this parcel-delivery app can schedule their pick-up by entering just date, time, drop-off location, and vehicle type for the courier-delivery. They can schedule a pick-up request by two days advance.
Under My Request feature, users can check out all the requests that he has made in the past. Along with complete detail like parcel type, pick-up & drop-off location, he can check all the past requests.
The in-app chat feature allows users to communicate with the delivery driver regarding the shipping status. In case, if the user has any issue, they can communicate with him through the live chat option of this courier application.
Apart from the in-app chat feature, users can easily make a call to the delivery driver directly from this on-demand courier-delivery application. They just need to click on the call button and can communicate with the driver.
Customers get real-time updates and notifications about pick-up order confirmation, tracking number, parcel delivered alert and other alerts and notifications, no matter what part of the country they’re in.
The driver, after a thorough background check, will start getting job requests as soon as Ninja Inc. approves his profile as a driver. The driver can accept multiple requests from the same location.
As soon as the driver gets a new request from the customer and reaches on the pick-up location, he can confirm the pick-up location as yes and no as per his convenience.
Once the delivery driver gets the new pick-up request, he checks out the request details. The driver gets complete information like item name, description, quantity, weight, receipt name, address, contact number, and other details.
The in-app chat feature in this Uber for courier application allows drivers to communicate with the customers, regarding their deliveries and goods. All this without sharing their email address for privacy.
Drivers can directly make a call to customers, asking for the pick-up or drop-off location in case if they have an issue. With just a single tap in the Uber for package delivery app, they can call and get in touch with customers.
The drivers of this Uber delivery app will get alerts and notifications about the new delivery-job request and other alerts related to the job request.
Do you want to develop a package-delivery application with features like real-time parcel monitor and in-app chatting? Or do you have another on-demand service idea? We can help you out!
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Gianluca de Arcangelis
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