Mobile applications have won the hearts of users. Why? Because of its simplicity, time-saving, accessibility, affordability, and convenience on the go. Over the years, many enterprises and startups opted for Uberification, and so does the transportation industry. Traditionally, this sector has faced ample problems like manual intervention, paperwork, time-consumption, proof of delivery, and whatnot. And that instigated for transportation app development, which is a breakthrough.
Undoubtedly, the logistic business or transportation operation is widespread and contributes millions to the economy. According to research, it is expected that the logistic operations would reach a market size of $12,256Bn by the end of 2022. So, it becomes an opportunity for transportation companies to develop a mobile application.
- What Are The Steps to Create A Transport Application?
- What Are The Salient Features of Transport Application?
- Tips To Consider Before Building Transport Application
Are you planning to build a mobile transport app for your logistics business?
Do you want to offer a hassle-free transportation & logistics service to your customers on their fingertips?
Do you always wonder if you could anyhow track your fleet and drivers?
If yes, then you are on the right page. This article will discuss in-depth about transportation app development. A custom solution for all the hassles that were traditionally borne by transporters or customers.
The logistics and transports business depends entirely on inventories that are either at the warehouse or in transit. And tracking them manually would drain away a lot of time and effort. Plus, goods in transit are hard to track, unless you are connected with the driver over the call.
Here, a mobile app could do wonders and become a one-stop solution for all transportation and logistics-related problems. Also, there will be less paperwork and manual intervention required with the help of mobile applications. Besides, the question of proof of deliveries will automatically be resolved.
It becomes a need to have an app for the logistics business as the customers would be expecting apps for any services that they want to render. And failing to offer mobile service could result in losing customers.
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Now that you know the need to have a logistics app, it becomes necessary to understand what are the steps for building an app?
What Are the Steps to Create a Transport Application?
Define Your Objective
First of all, it becomes important to understand for whom you would want to build a transport app. There can be two ways to ponder upon and build an app.
- Build for own transportation business, i.e., the solo app only to track fleet, driver, and allow specific customers to track their consignment/cargo.
- To sell the product as a service (SaaS) to other logistics and monetize the app.
Understand Your Target Audience
Here, as a transport business owner, you should understand who your target audiences are? Without having a proper idea, the efforts and money invested in fleet management software development would not be worthy.
On the other hand, as an entrepreneur, your target audience would be solely logistics & transport companies. They would be the ones whom you have to convince by listing down the features that can allure them to become your potential customer.
List Down Features
The logistic management system consists of multiple features that can be categorized into three different panels:
- Admin Panel (Management of fleet, driver, inventory, order, and payments)
- Customer Panel (Booking fleet, tracking orders, etc)
- Driver Panel (Verify order details, navigation, etc)
Building a mobile app requires clubbing of various technologies that look after specific requirements of mobile applications. This includes
- Operating Systems: Android, iOS, Windows
- Types of apps: Native, Hybrid, Web
- Payments: Credit/Debit Card, Paypal, Stripe, Mobile Wallet, COD
- Database: MongoDB, SQL
- Cloud Storage: AWS or Google Cloud
- Real-Time Analytics: Hadoop
Find A Tech Partner
Last but not the least, you should look for a mobile app development company that is reliable and equally responsible. Also, you should look for how many years of experience the company has, and how many transportation mobile apps have been developed by the company.
Another way to build logistics apps is by hiring a freelance developer, but that would probably hit your budget and is also time-consuming. In addition, hiring a developer would not suffice, you should also look for a designer and other individuals, who have mastered building transportation applications.
The above-mentioned steps could have answered your question: how do I make an app like Uber? And still, if you require more information, then below mentioned features could be the cherry on the cake for you.
Salient Features of Transportation App Development
The logistics industry deals with mainly two parties, i.e., Customers and Drivers. And both stakeholders are accountable for the successful running of the transportation sector. Also, these parties have their own set of tasks for which different features need to be designed.
Moreover, managing and handling their operations requires an admin, who is none other than, the transportation and logistics company itself. So, now that you know that developing an uber freight app requires three panels, let’s have a look at the features of it.
A screen from where an admin can keep an eagle’s eye on various activities. The entire management is in the hands of the admin. From the same screen, the admin can have a look at the incoming orders, orders dispatched, and delivered orders. Also, the admin can track the drivers and fleet anytime with the help of GPS technology.
2. Fleet Management
Fleet management is one of the crucial features of transport app development. It allows the admin to know the real-time location of their fleet. It can help the admin to guide the drivers with the shortest possible routes. With the help of fleet management, one can easily connect with the drivers through apps eliminating connection over phone calls like the old snail-way.
3. GPS and Navigation System
Transportation and GPS technology functions parallelly. And it becomes necessary to have a GPS feature in transportation apps. It can aid drivers by showing them the possible routes, and also the traffic data. And most importantly, it helps in navigating, tracking, monitoring, and managing fleet movements.
4. Managing Drivers
The logistics business has numerous staff members and the majority part includes drivers. It becomes a duty of Admin to gather the information of their drivers. The information includes:
- Phone Number
- License Number
- Allotted Vehicle
These are the basic data that need to be collected by the admin in order to manage drivers’ profiles. Apart from this, assigning trucks or changes in wages can also be made from the same screen.
5. Chat Functionality
Admins are the ones who will be in constant touch with their drivers and customers. And developing an app without chat functionality would be useless. If the customer or driver is in the middle of a query, then the chat feature would resolve it in real-time.
6. Managing Income & Expenditure
The logistics business would have ample expenditure and it becomes vital to manage all the transactions. Admins are accountable for approving and disapproving driver’s expenses, toll tax, fuel charges, etc. All right reserved by the admins on the part of income and expenditure management. Also, the logistics app can be integrated with AI-technology for improving and automating the accounting analysis. It helps in understanding the profit/loss ratio after evaluating the different parameters.
7. Push Notifications
Push Notifications are a way to attract customers. And it is one of the advantages as well. Customers can get regular updates on their orders and transit. Also, it can send driver details, invoice, and deliver status.
8. M2M Communication
Many of you might be confused with the M2M term. Well, it’s not mobile to mobile but it is a machine to machine communication. And that helps the admin to know the status and condition of the vehicle, remotely.
1. Sign Up
The registration process to become a member of the app should be simple and easy. Also, it should not be time-consuming. And integrating social media signup would attract more customers as it would save a lot of time for the customers. Through this, as an app owner, you would be able to fetch the name, email address, social media account details of your valuable customers.
2. Notify Users
This feature would alert the user at various intervals such as booking, receiving invoices, order dispatch, and delivery. Also, this feature can be optimally used by sending the updated status of driver and vehicle.
3. Payment Gateway
Like all other on-demand apps, the payment gateway should be included at the time of uber trucking app development. The feature focuses on payment through the app by eliminating the hassle to carry cash. It allows customers to pay through plastic cards, mobile wallets, or Paypal.
Tracking the order feature gives a sense of safety and security to the customer. And including this feature could boost the relationship and build trust in the minds of the customer. An on-time tracking could give an idea to the customer about the estimated time of delivery and driver location.
5. Feedback & Suggestions
The feedback feature is as equally important for the transportation industry as the revenue. And not only us but the CEO of HubSpot, Brian Halligan says, “Feedback is the breakfast of champions.” Here, the customers would be sharing experience and areas of improvement, which if pondered upon, could turn your simple apps to the best transportation apps.
The registration feature for the driver is important as it will only allow the driver employed in your logistics business. The drivers need to sign up with email, phone number, or through social media.
2. Drivers’ Profile
As the admin can add the driver’s profile but there should be a feature on the drivers’ panel as well. He/she can also be able to add their details manually in the app. The information will be stored in the app’s backend.
3. Product Delivery Screen
The product delivery screen in the app will show the newly allotted product to deliver with the shipping address, customer name, and phone number. This screen will help the drivers to see a list of scheduled and upcoming deliveries with specific information. Drivers can plan their delivery and dispatch the order on time.
4. Electronic Proof of Delivery
Traditionally, delivery guys were held responsible if there was the theft of the product, and it was a hectic job for them. But with logistics app development and AI-technology, the task was made easy. Now, the job of the driver is simplified and there is no risk at all.
With the mobile transport app, the driver needs to capture a photo, ask for a signature, or scan a barcode to justify it as a proof of delivery. And this data will be automatically stored in the app’s backend.
5. Push Notifications
Like Push Notification helps customers to know the orders dispatch or in-transit, it also helps drivers’ to know:
- Assigned orders
- Alterations in scheduled orders
- Message from customer or admin
Also, it notifies the driver about anything important from the notification bar itself, which means the app need not be open.
You might have seen how to build a mobile transportation application and its mandatory features everywhere, but this article stands apart from others as it has special tips that can build the best public transportation apps.
4 Tips to Consider For Transportation App Development
Simplify Your App
Nobody likes an application that is tricky and complicated. Obviously, customers download applications in order to render service, and if that objective takes more time than expected, then it is a loss to the business.
On average, 77% of the users abandoned the app within 3 days of installation. Why? Because of its complexity and difficulty in navigating.
So, how to make the app simple yet intuitive?
- App Development should be limited to relevant features
- Streamline auxiliary processes to cut short customer’s time
- Accept & Implement meaningful suggestions of users
- Less unwanted requests & quick execution of service
- Avoid frequent updates to the app
The simple UI/UX would be more attractive than the fancy ones because the former would help users easily navigate the app. It will allow users to simply download, install, and start using without any additional permission.
Another tip for building the best transport application is highly intuitive design. Here, user-experience matters the most in deciding the success/failure of the app development. As there are myriad devices with different resolutions, the app should be constructed keeping that in mind. And this can be done by outsourcing the project to one of the leading app making companies after thorough market research.
This is one of the crucial and attention-seeking factors for successful app development. Another setback for app development is loading time – if an app that takes more than a few seconds to load, then there are high chances of permanently losing customers.
The transportation business is dynamic in nature and requires a quick execution of tasks. So, it is suggested that the app loading time should be lesser. For instance, ads, analytics, images, fields, and server connection should be tested before releasing an app.
The budget plays an important role in app development. With good financial flow, you can definitely go ahead and build for different operating systems. But, if the budget is a constraint, then you should target either cross-platform app development or a single native app. Even the native apps can bring wonders to the business.
Do you want to develop a transportation app? We have developed over 40 fleet and transport management apps.
Let’s take a look at some of the most commonly asked questions about transport management apps.
Frequently Asked Questions
What are the important features of the transportation management app?
Here are the important features that need to be kept in mind while developing a transport management app:
- Designing a dashboard to inspect all the processes
- Admin, Customer, and Driver panel for respective stakeholders
- Fleet & Vehicle Management
- Push Notifications to notify stakeholders
- Report Management for verifying orders and deliveries
- Payment and invoice feature
- In-app chat for communication amongst stakeholders
- Tracking & monitoring with the help of GPS
How much time does it take to develop a transportation management app?
The time to build a transportation management app depends on a list of features that you want to include, functionalities that you want to integrate, and platforms that you target. But an app like uber would generally take around 3 to 6 weeks. For further clarification and exact ideas, you can get in touch with us and we would be happy to assist you.
How much does it cost to develop a custom transportation management app?
There are two factors that drive application development – complexity & time. And both factors sum up to derive the cost of app development. Generally, the cost ranges between $30k to $100K. but what matters is the selection of a tech partner.
The developers working in the US might charge high as compared to the ones in India. Also, the experience level is a crucial factor that needs to be included at the time of hiring developers. You can also check the portfolio of the developer or company at the time of discussing the project.
The transportation sector has also been an investor in building mobile applications and earning a great ROI. As the industry is growing, there is no doubt that with the help of mobile technology, it will grow leaps and bounds.
Still, confused? Connect with the leading mobile app development company that has more than decades of experience. The team of adroit developers has excelled in converting ideas into applications. Also, building more than 50 uber-like applications that are highly advanced and feature-rich is an added advantage. These are the One8 Transportation Management System, Baloora- School Bus Tracking App, and many more.
In case, if you still have confusion, then you can connect with us through our contact us form. One of our experts will connect with you for further discussion. The consultation is totally free of cost.
This page was last edited on February 2nd, 2021, at 2:05.