How Integrating Skype in Your Business App Can Help You to Grow Your Business?


Recently, one of my friends traveled to California for small business events to join a group of small-business owners and entrepreneurs at the latest Skype for Business Meetup. He really liked to talk with the talented male and female entrepreneur, and also answered the whole host of their questions.

The most wonderful thing my friend enjoyed is they taught people about the Skype features that they haven’t used yet. Those really excited features are Group calls, Send files, Screen Share, Skype Wi-Fi, and Skype Manager.

One more good news for businesses and application developers. Now they can integrate Skype’s capabilities into their own applications with two more SDKs, revealed by Microsoft. Skype took the wraps off two new toolkits for developers on stage at its annual Build conference.

· The Skype Web SDK
· The Skype for Business App SDK

These SDKs enables mobile app developers to increase the Skype experience more broadly by allowing third parties to control Skype’s larger network and feature set.

What Microsoft Providing with Skype Web SDK?

Microsoft is offering a set of JavaScript Web APIs and HTML controls to business with the Skype Web SDK. It enables Full-stack Developer to create real-time collaboration like audio, video, chat, etc. into their own apps.

Interestingly, this SDK can work within any client application that runs in the browsers like FireFox, Chrome, Internet Explorer, Safari, etc.

Meanwhile, the Skype for Business App SDK is designed to bring Skype into a business’s own application developed for Android and iOS platform. This SDK is mainly beneficial for what Microsoft calls “remote advisor experiences” and it is available as a preview release soon.

Perhaps, it becomes easy to conduct meetings between a mobile device user and someone in a remote location like A DOCTOR.

The main idea is you would launch the business’s application to develop that connection, however, Skype would also power the communications between the two people.

How Could a Business Use Skype’s New Business-Friendly Toolsets?

Let’s take an example of MDLIVE, a service that enables doctors, pediatricians and therapists to access their patients in a virtual environment.

It could also show how a prospective patient could schedule an appointment and then, connect with a doctor for a real-time chat through a business application.

The familiar call and hang up buttons of skype is the only indication that it was delivering the connectivity functionality for the video chat.

Skype’s SDKs were HIPAA compliant, noted by Microsoft that enables secure conversation as those that happen between a patient and doctor.

Apart from MDLIVE, Another Smartsheet is Taking Advantage of the New SDKs

Smartsheet is an another company taking advantage of the new SDKs by creating an add-in for its cloud applications that enable teams to see the presence and engagement in IM conversations related to the tasks and entries. Smartsheet is a cloud-based enterprise work management and collaboration solution provider.

With these SDK releases, the power of Skype’s backend is taken by Microsoft and turning it into something that can be embedded with ease in an application across different devices, mobiles, web and native applications, desktop and so on.

What’s the Cost?

There are no extra charges for the use of the SDKs if the company is licensed for Skype for Business Online or Skype for Business Server. Moreover, it also said that the Skype Web SDK will run in browsers that support WebRTC.

Other than this release, it shows support for the plug-in free audio and video calls from Skype for Business with Microsoft Edge.


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