Field Service Apps Are
The Evolving Workforce…

The IoT:

According to Gartner’s prediction on IoT, by 2020, more than 30 billion devices other than smartphones, tablets and computers are to be connected via the Internet of Things, doing great for the field workers. Using IoT, the user’s equipments will communicate data with the technicians mobile devices, transferring the data required. The same data will then be sent to the office in real time so that the required calculations can be done and the data can be stored in the back-end server.

This process makes sure important information is taken out and the performance can be measured, in no time. Along with that, one can track patterns and trends for long-term planning. The goal is to formulate an intelligent and preventive method.

The reason why most companies choose the mobile ways to an efficient workflow is that it, “makes employees’ work-flow easier” with 57% of companies stating this to be the case.

Winding up

If your firm or company is not following the field service app, you are soon going to fall behind as the entire world is taking a step towards mobility. It is not surprising that 61% of field service companies have already started using smartphones or tablets and are en-cashing it by making it a part of the employees’ routine. These apps help them in streamlining their business processes to increase the customer satisfaction.