Cross Platform Enterprise

Mobility Solution for

Private Patrol
Service

enterprise-mobility-banner

Abstract
This case study is a walk-through of Space-O’s work on a cross platform enterprise mobility solution addressing the specific needs of a Private Patrol Service.

Client Profile

The client was from Columbus city in Ohio, the USA, offering Private Patrol Services.

client-profile

Business Need

The need of the business was:

To have a centralized system that can be used by all franchises of the Patrol Service;

To have an application that can be accessed from desktops, laptops as well as tablets;

To have an automated system that supports reporting by field staff such as agents or officers, and able to track/monitor their activities by the management;

To have a system for managing patrolling workflows and shifts, facilitate emailing and client billing and messaging the officers on duty.

need

Solution

Space-O team understood the needs and offered a solution comprised of following:

Mobility: Space-O created a cross platform mobility solution that can be accessed by tablet computers like iPad and Android since it was inconvenient to carry laptops which are although mobile but not portable. Further mobile web application that can be accessed from iPad and Android tablets helps to club the captured images of the patrolling site with the patrolling report to be sent to the clients.

solution

Automated Reporting: Unlike earlier, client reporting that required manual email drafting, field reporting process was automated with the ability to create and send patrolling and incident reports to clients directly from the system. Such emails can also be scheduled for a later time.

Data Management: The solution provided a centralized repository of all the data on the cloud with the ability to access, edit and manage such data by all the franchises of the Private Patrol Service, as and when required.

Geo Tracking: The application tracks and shows the location of the Staff / Field Agents on duty.

Work-flow Management: The system also helps to manage the different shifts and assign flexible routes to officers.

Client Billing: The solution also facilitates the client billing as per patrolling hours.

Messaging: The system has a provision for messaging the officers on Duty.

Technology & Frameworks used

framework_icon17
framework_icon18
framework_icon19
framework_icon18
framework_icon19
framework_icon19
framework_icon19
framework_icon19

Benefits

The solution helped our client:

To save substantially on capital cost behind hardware;

To manage data easily on a centralized system;

To have automated task management with improved business efficiency;

To send reports automatically via system;

To gain the needed mobile operationality for patrolling business.

benefits

Conclusion

Space-O delivered the robust cross platform compatible solution that served the enterprise mobility need of PSI.

Contact Space-O for enterprise mobility needs.

conclusion

Words From Our Happy Clients

Let's Build The App

Let’s Build Your App

Locations

India Office

1005, 10th Floor, Abhishree Adroit, Mansi Circle,Beside Gwalia Sweet, Ahmedabad, Gujarat 380015
HR: +91 79 40084018
Sales: +91 7069268048


USA Office

Space-O Infoweb Inc, Suite 100-B 8585 E. Bell Road
Scottsdale, Arizona 85260
+1 (650) 666-3071


Canada Office

163 Great George St, Suite 3, Charlottetown, PE C1A 4L1
+1 (902) 388-4599