Technical Product Executive

Job Description

We are looking for a Technical Product Executive to take end-to-end ownership of our SaaS product, TextBolt, and work at the intersection of technology, customers, product strategy, and business growth. The ideal candidate should have a strong technical/product background, understand how software products are built, and be capable of identifying customer problems, defining solutions, working closely with engineering, and measuring the business impact of product improvements.

Required Qualifications

• 4–8 years of experience in a technical/product-oriented role, preferably within a SaaS or software product company.
  

• Strong understanding of the software/product development lifecycle and experience working closely with engineering teams.
  
• Hands-on understanding of SaaS products, web applications, REST APIs, third-party integrations, databases, and basic SQL.
  
• Experience with product requirements, user stories, acceptance criteria, workflows, and product documentation.
  
• Good understanding of product analytics, user journeys, feature adoption, conversion, retention, and churn metrics.
  
• Strong analytical, problem-solving, prioritization, communication, and stakeholder-management skills.
  
• Ability to interact directly with customers, investigate problems independently, and convert insights into actionable product improvements.
  
• Strong business and commercial thinking with an ownership mindset.
  
• Experience with tools such as Jira/Linear, Confluence/Notion, analytics platforms, CRM, and customer-support systems is preferred.
  
• Coding experience is an advantage, but being a full-time developer is not required.

Roles and Responsibilities

• Own the product roadmap, backlog, priorities, and day-to-day product evolution.
  

• Understand customer needs, pain points, product usage, and feedback to identify the right problems to solve.
  
• Translate business and customer requirements into user stories, acceptance criteria, workflows, and clear product specifications.
  
• Collaborate closely with Engineering and UI/UX from requirement definition through development, release, and post-launch measurement.
  
• Analyze product adoption, onboarding, activation, conversion, retention, churn, and feature usage to drive product decisions.
  
• Identify product gaps and improvements that can positively impact customer experience, sales conversion, retention, and revenue.
  
• Work with Sales, Marketing, Customer Success, and Support to understand market needs, customer objections, and growth opportunities.
  
• Conduct competitor and market analysis and use insights to improve product positioning and roadmap priorities.
  
• Balance new features with usability, scalability, technical debt, security, and business priorities.